What our tracking knows about this posting
Published on 18 September 2026 · first appeared in our records on 21 September 2026.
Stable posting: first seen on 21 September 2026, with no abnormal reposting.
This posting shows no salary, while 5% of open postings in the same sector in this country (India) do.
We're Hiring || Quality Analyst || Malad || Voice Process Location: Mumbai (Malad) Working Days: 06 Days a week Shifts: Day Shifts Key Responsibilities: Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameters. Provide constructive feedback and coaching to agents to improve performance. Identify gaps in communication, process adherence and customer handling Prepare and maintain quality reports, dashboards and analysis for leadership Support process improvement init…