We are looking for…
Hopefully, you! We’re hiring a motivated and detail-oriented Junior Salesforce / CRM Administrator to join our Technology team in Semarang. You’ll own day-to-day administration of our Salesforce environment — user setup, access, configuration, data quality and small enhancements — working closely with our Technology team and external technology partner in Australia and supporting our local Indonesian team on the ground.
This is a deliberate junior role. We’re hiring for curiosity and craft over years on a CV. If you’ve been working through Trailhead, hold (or are close to) your Salesforce Administrator certification (ADM 201), and want a clear runway into senior admin — read on.
Junior Salesforce / CRM Administrator’s key responsibilities will include:
• Salesforce administration: user setup, profiles, roles, permission sets and record type assignments; objects, fields, validation rules, flows, approval processes, saved reports and dashboards.
• Data hygiene: imports (CSV via Data Loader), exports, deduplication and clean-up across Salesforce and (with guidance) NetSuite.
• User support and training: triage and resolve support tickets, deliver short training sessions, and write simple how-to guides that drive adoption.
• Documentation: keep our system docs, SOPs and admin guides current and useful.
• Testing: participate in UAT for Salesforce releases, sandbox refreshes, and small enhancements.
• Cross-system curiosity: learn how Salesforce talks to NetSuite, our website and middleware — we’ll teach you the integration side as you go.
• Reporting and dashboards: build and maintain reports and dashboards that give the sales and ops teams clear visibility of pipeline and performance.
• Local IT support: help the Semarang team with day-to-day IT issues when needed.
We need you to bring…
• Excellent English — written and verbal. You’ll be working daily with our Australian team.
• 1+ year hands-on with Salesforce in an admin, support, business analyst or consulting capacity. Internships, capstone projects and serious self-study portfolios count — tell us what you’ve actually built.
• Salesforce Administrator certification (ADM 201) (or actively working towards it). We’ll fund your next cert once you’re in role.
• Core CRM concepts — lead-to-opportunity, sales stages, forecasting, account and contact management. You don’t need deep sales operations knowledge, but you need to be comfortable talking to sales teams.
• Curiosity about multi-system environments — CRM, ERP, website, middleware. You don’t need experience with NetSuite or integrations; you do need to be interested in how the pieces fit together.
• Structured, detail-minded approach to data and configuration, with strong problem-solving and clear communication.
• Familiarity with Agile or Kanban ways of working is a plus, not a must.
• Eager to grow — we’re looking for someone who wants to be a senior Salesforce admin or consultant in 2–3 years.
Please note that we require full permanent working rights for this position.