A floor supervisor oversees daily floor operations, directs staff, maintains merchandise or workflow standards, resolves customer or employee issues, and ensures compliance with company policies and safety procedures.
Key Duties & Responsibilities
Retail / Hospitality
• Assign and direct tasks for floor staff.
• Monitor merchandise presentation, inventory levels, and restocking.
• Provide on‑the‑spot coaching and performance feedback.
• Handle first‑level customer issues and escalated complaints.
• Execute opening and closing procedures, including cash handling
• Ensure cleanliness, safety, and compliance with company policies.
Manufacturing / Production
• Supervise production workers (machine operators, assemblers, inspectors).
• Review production schedules and make staffing or workflow decisions.
• Monitor productivity data and correct operational issues.
• Enforce health and safety regulations and train employees.
• Maintain inventory and order materials as needed
Requirements
Knowledge of safety standards and School policies
Ability to manage workflow, multitask, and meet deadlines
Strong leadership, communication, and coaching skills
Benefits
• Tuition Discount for Dependents
• Medical Insurance for Self
• Transportation