We are Rydoo! A global fintech scale-up on a mission to make spend management the easiest part of your day.
For too long, managing expenses has been a tedious, time-consuming task. Rydoo is changing that. Our intuitive, user-focused app, powered by smart OCR technology, helps businesses save time and money with just a few clicks and photos.
We’re not just building software; we’re rethinking how spend management should work. With a product-first mindset, a passion for great UX, and a commitment to innovation, we’re empowering thousands of companies, and their people, to work smarter every day.
Rydoo in a snapshot
• Ambitious international team (200+ and growing)
• 33 nationalities speaking over 15 languages
• 9 offices across 3 continents
• Easy-to-use spend management app available on iPhone and Android
• Supporting over 10,000+ clients and 1 million+ users worldwide
• 4.6 employer score on Glassdoor
The Role
At Rydoo, we're on a mission to redefine how businesses manage expenses. As an Account Manager, you’ll own a portfolio of strategic accounts, driving long-term success and recurring revenue growth. You’ll act as a trusted advisor—building strong relationships, identifying upsell and cross-sell opportunities, and leading high-impact negotiations. By aligning customer needs with Rydoo’s solutions, you’ll focus on maximizing net revenue retention and overall satisfaction. Collaborating closely with Product, Customer Success, and Partnerships, you’ll ensure we consistently deliver value and innovation to our clients.
This role is ideal for someone with a strong commercial background who enjoys building long-term partnerships, influencing stakeholders, and driving results through cross-functional collaboration.
Responsibilities
• Own a portfolio of existing customers and manage all commercial aspects of the relationship
• Identify growth opportunities (upsell/cross-sell), run product demos, and tailor proposals to client needs
• Lead contract renewal processes and pricing negotiations with key stakeholders
• Build strong account plans and maintain ongoing business relationships
• Monitor customer health and proactively address any risks or concerns
• Act as the customer voice within Rydoo, sharing insights with internal teams to improve product and service delivery
• Collaborate with Product, Customer Success, and Partner teams to create a seamless customer experience
• 3+ years of experience in Account Management, Sales, or Customer Success, ideally in a SaaS or tech-driven environment
• Strong commercial mindset with a track record of identifying and closing growth opportunities
• Proficient in Salesforce CRM – diligent in managing pipelines, forecasts, and tracking customer activity
• Excellent business level communication skills in German and English (written and spoken). Additional langugaes are a real plus
• Comfortable managing commercial conversations and contract negotiations with various stakeholders, including mid- and senior-level decision-makers
• Strong organizational and problem-solving skills, with a proactive and customer-centric approach