Join Our Team at Waldorf Astoria Residences Athens The Ilisian
Waldorf Astoria Residences Athens, part of The Ilisian destination, is seeking an experienced and highly professional Residences Manager to oversee the operation of our exclusive branded residences. This role requires a refined hospitality professional with a strong commitment to absolute discretion, confidentiality, and personalized service, catering to high-profile and international clientele.
Responsibilities
• Manage the day-to-day operations of the luxury residences, ensuring flawless service delivery.
• Serve as the main point of contact for residence owners and long-term guests.
• Build trusted relationships with residents, always maintaining strict confidentiality and discretion.
• Coordinate closely with all hotel departments to ensure seamless, personalized experience.
• Lead, train, and supervise the residences team to uphold 5-star service standards.
• Ensure all residences are maintained to the highest level of luxury presentation and functionality.
• Anticipate guest needs and handle sensitive requests with professionalism and care.
• Manage operational budgets and monitor performance.
• Proven experience in a similar role within luxury hotels, branded residences, or high-end property management.
• Strong leadership and organizational skills.
• Exceptional interpersonal and communication abilities.
• Demonstrated ability to handle VIP guests and confidential matters with utmost discretion.
• High attention to detail and commitment to excellence.
• Fluency in Greek & English is required. Knowledge of and additional languages will be considered an asset.
• EU work eligibility.