Change Management & Communications Specialist
Mossville, IL
Diversified Services Network, Inc. (DSN) is seeking a full-time Change Management & Communications Specialist to join our team, located in Mossville, IL. We offer full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!
Position Overview
The Change Management & Communications Specialist will work with business units across a large, matrixed organization to guide and influence change within key projects and transformations. This role partners with internal clients to understand upcoming people, process, system, behavior, and culture changes, and is responsible for building and driving the change plans, artifacts, communications, and deliverables needed to support successful adoption.
Key Responsibilities
• Partner with internal clients across business units to understand and plan for upcoming change (people, process, system, behavior, or culture)
• Develop and drive Change Management plans, including all associated artifacts, communications, and deliverables
• Facilitate working team meetings, driving action items while sharing screen with attendees
• Influence and guide change adoption, including engaging senior leadership on the importance of change management
• Research and interview project stakeholders to develop accurate, well-informed rollout communications
• Design supporting materials in MS PowerPoint for change rollouts
• Review and edit communications to ensure consistent messaging across all channels
• Coordinate activities and timelines to ensure consistent, timely execution of change implementation plans
• Gather feedback and measure change adoption through surveys, interviews, and focus groups
• Apply strong analytical thinking to solve problems as they arise throughout each initiative
Candidate Requirements
Education & Experience
• Associates degree required, Bachelor’s degree preferred and 3-5 years of experience in Organizational Change Management, transformation leadership, or strategic communication OR
• Master's degree and 2-3 years of experience
• Comparable backgrounds: Change Management consultant, communications representative, public relations specialist, program manager, or executive coach
Top 3 Required Skills
• Verbal and written communication
• Ability to lead without authority
• Problem-solving and adaptability
Additional Technical Skills
Required
• Proficiency with MS Word, PowerPoint, Excel, and similar software
• Knowledge of organizational change management principles
• Ability to make real-time writing and design edits while sharing screen, desired
Soft Skills
Required
• Ability to work independently
• Ability to influence and convince stakeholders
• Confidence facilitating presentations and workshops