Location: Seattle Tacoma International Airport (Primary) | Provide Backup for San Francisco & San Jose Operations
We're looking for an operations-focused leader to own onboarding, workforce administration, badging, compliance, and staffing forecasting across multiple sites. This role ensures employees are ready on day one, records are audit-ready, badges are accurate, and sites are staffed ahead of business growth.
Key Responsibilities
Lead end-to-end onboarding from offer acceptance through successful integration.
· Manage employee records, badging, and compliance processes to ensure audit readiness.
· Oversee badge issuance, tracking, audits, and recovery across multiple locations.
· Develop and maintain operating procedures for onboarding and workforce administration.
· Partner with business leaders to gather hiring plans and forecast staffing needs.
· Track operational metrics and continuously improve processes and service levels.
· Serve as the primary resource for onboarding, badging, and workforce administration support.
Success Measures
· Every new hire is fully prepared and productive on day one.
· 100% of active employees maintain valid access credentials.
· Audit-ready records with no compliance gaps.
· Staffing and onboarding capacity are in place ahead of growth demands.
Qualifications
5+ years of experience in people operations, workforce administration, business operations, or related fields.
· Experience managing multi-site operational processes.
· Strong knowledge of HRIS, workforce management, and operational systems.
· Proven ability to use metrics, forecasting, and process improvement to drive results.
Why This Role
This position combines the discipline of people operations with the mindset of business operations. You'll own the systems and processes that enable workforce growth, operational readiness, and compliance, with success measured by business outcomes rather than HR administration alone.
What We Are About - Purpose: Our People! At Pacific Aviation, we are truly a family and we create and value an environment where “Together, we can all succeed”.
Values
· RESPECT and promote each other’s humanity
· Invest in personal development and professional GROWTH
· Are HONEST , open, and transparent
· Encourage DIVERSITY of thought and CELEBRATE exceptional contributions
· Earn TRUST by taking RESPONSIBILITY for our actions
· SUPPORT each other as a TEAM
· Are RESILIENT and persevere to create POSITIVE outcomes
· Recognize our responsibility for the SAFETY and SECURITY of the entire aviation community