Summary
The Sales Director is responsible for the development, implementation, and follow-up of a sales
plan that will create opportunities for the proliferation of the company’s products and services to
commercial airline operators.
Core Responsibilities
• Cultivate successful customer relationships that focus on mutual benefit, maximize the partnership potential, and drive to consistently meet or exceed customer expectations
• Act as the primary point of contact for each appointed customer, and be a customer advocate for them within the organization
• Visit customers on a regular basis
• Develop well-organized, informative proposals in response to customer requests. Solicit and coordinate other internal resources when needed or desired
• Develop and present detailed product and system presentations
• Manage product/services mix, pricing and margins according to agreed aims
• Forecast product requirements for each customer on a monthly basis
• Communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
• Lead customer contract negotiations and coordinate other internal resources as necessary
• Monitor and report on market and competitor activities and provide relevant reports and information
• Attend trade shows and seminars, demonstrate products, articulate competitive benefit of company products and services
• Seek out new sales and growth opportunities for the company
• Represent the company during negotiations and offsite sales meetings and advise management of outcome and next steps
• Bachelor's Degree or equivalent experience in a related field
• 10+ years of experience working in a similar role or 5 years of experience in sales/business development in the IFE/Aerospace industry and 5 years of engineering experience
• Aerospace (IFE, Cabin Interiors, or Aviation) Sales or Marketing or Business development experience
• Established relationships within the Aerospace industry
• Experience with CRM tool
• Good understanding of the IFE competitive landscape, products and systems
• Good working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Travel: Some local, domestic and international travel will be required