About PrePass
PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.
That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
About the Role
We are seeking an ambitious and motivated Sales Associate to join our Inside Sales team. In this role, you will engage directly with prospective customers through both inbound and outbound calls to deliver an exceptional customer experience. You will gather information, conduct research, and address customer inquiries while building your knowledge of PrePass products and services. Comprehensive training and ongoing development will support your success and long-term growth in this role.
Essential Responsibilities
Customer Engagement
• Engage prospective customers through inbound and outbound phone calls, delivering a high-quality customer experience.
• Build rapport with prospects, identify customer needs, and communicate the value of PrePass services.
• Address customer questions and provide clear, accurate information about products and services.
Sales Support & Customer Research
• Collect and verify customer information to support sales activities and account setup.
• Conduct research to better understand customer needs and provide informed responses.
• Manage and resolve customer inquiries in a timely and professional manner.
CRM Documentation & Reporting
• Document customer interactions and maintain accurate, up-to-date customer profiles in CRM systems.
• Prepare standard reports related to customer engagement and sales activity.
• Track and update sales progress and related account information.
Team Collaboration & Development
• Participate in team meetings, training sessions, and knowledge-sharing initiatives.
• Continuously develop product knowledge and sales skills through training and feedback.
• Contribute to a collaborative team environment focused on achieving sales goals.
Qualifications
• Bachelor’s degree preferred but not required.
• 3–4 years of experience in phone-based sales roles.
• At least 1 year of experience in a quota-carrying sales position.
• Bilingual in Spanish and English preferred but not required.
• Strong communication and interpersonal skills with an engaging phone presence.
• Ability to manage objections, articulate value propositions, and build rapport with prospects.
• Familiarity with CRM systems.
• Proficiency in Microsoft Word, Excel, PowerPoint, Teams, and Outlook.
• Strong commitment to providing outstanding customer service.
• Ability to work effectively in a fast-paced, dynamic environment.